Legal & Privacy
Privacy Policy
Effective date: September 3, 2026 · Last updated: September 7, 2026
1. Who we are
BG Drinkware provides product development, manufacturing and sourcing support for bulk water bottles and other custom drinkware programs. For questions about this policy or our handling of personal information, contact us using the details in Section 13.
BG Drinkware operates this website and is the privacy contact for information submitted before a contract is formed. The full legal entity responsible for a resulting transaction is identified in the applicable quotation, purchase order or contract.
2. Information we collect
Depending on how you interact with us, we may collect:
- Contact and business information: name, company, job title, email address, telephone number, country or region and business address.
- Project and sourcing information: for projects such as custom tumblers with logo, this may include the product category, specifications, materials, estimated quantity, target price, artwork, logos, packaging requirements, destination and target timing.
- Communications: messages, meeting notes, quotation requests, feedback and customer-support correspondence.
- Order information: approved specifications, samples, purchase orders, invoices, payment status, shipping information and quality records.
- Technical information: IP address, browser and device type, referring page, pages visited, approximate location, cookie identifiers and security logs, where collected by our hosting, analytics or security tools.
Please do not submit sensitive personal information or confidential project files unless they are necessary for your request.
3. How we use information
- Respond to inquiries and recommend an appropriate product or manufacturing route.
- Prepare quotations, samples, specifications, production plans and shipping arrangements.
- Manage customer relationships, quality matters and after-sales support.
- Verify requests, protect our systems and prevent fraud, misuse or security incidents.
- Maintain business, accounting, compliance and transaction records.
- Improve our website, products, service processes and user experience.
- Send relevant business updates when permitted by law or when you have opted in. You may unsubscribe at any time.
4. Legal bases where applicable
Where a law such as the GDPR requires a legal basis, we rely on one or more of the following:
- Contract or pre-contract steps: responding to quotation and sample requests, confirming specifications and fulfilling orders.
- Legitimate interests: responding to B2B inquiries, operating and securing our website, improving services and managing customer relationships, balanced against your rights.
- Consent: optional marketing or non-essential cookies where consent is required.
- Legal obligations: tax, accounting, customs, regulatory and lawful disclosure requirements.
6. When we share information
We may share information only when reasonably necessary with:
- Website hosting, email, cloud storage, CRM, analytics, cybersecurity and other service providers acting for us.
- Factories, component suppliers, packaging suppliers, inspection providers and laboratories involved in evaluating or fulfilling your request.
- Freight forwarders, carriers, customs agents, insurers, payment providers and professional advisers involved in a transaction.
- Authorities or other parties where disclosure is required by law or reasonably necessary to protect rights, safety and security.
- A successor or adviser involved in a genuine business reorganisation, subject to appropriate confidentiality safeguards.
We do not sell or rent personal information. We do not permit service providers to use it for their own unrelated marketing.
7. International transfers
BG Drinkware serves international customers and operates from China. Information may therefore be processed in China or in other countries where service providers or transaction partners operate. The transfer basis and safeguards depend on the countries, recipient and applicable law. Contact us to request information about safeguards relevant to your personal information.
8. Retention
We retain information only for as long as reasonably necessary for the purposes described above. We use the following criteria to determine the retention period:
- General inquiries that do not become orders: how long the inquiry remains active and whether reasonable follow-up is expected.
- Quotation, order, payment, shipping, quality and compliance records: applicable tax, accounting, customs, contract and limitation requirements, including unresolved claims.
- Marketing records: until you unsubscribe or we determine the information is no longer current.
- Security and server logs: the period needed for operations, threat detection and incident investigation.
Files may be retained for a shorter or longer period where a contract, legal obligation, dispute hold or documented business need requires it.
9. Security
We use reasonable administrative, technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure or loss. No internet transmission or storage system can be guaranteed to be completely secure. For confidential drawings, unreleased designs or other sensitive project files, contact us before sending them so that an appropriate transfer method or NDA can be arranged.
10. Your choices and rights
Depending on your location and applicable law, you may have the right to request access, correction, deletion, restriction, portability or objection, and to withdraw consent. You may also opt out of direct marketing at any time.
To make a request, email ran@bluegreencup.com. We may need to verify your identity and authority before acting, and we will respond within the period required by applicable law. You may also have the right to complain to your local data-protection authority.
11. Children
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children through this website.
12. Changes to this policy
We may update this policy to reflect changes in our services, technology or legal obligations. The revised version will be posted on this page with an updated date. Material changes may be highlighted by an additional notice where appropriate.
13. Contact us
Email: ran@bluegreencup.com
Telephone: +86 151 5891 9004
Address: No. 1-1, Tangxia Qingtangxia Shan, Gujin East Road, Gushan Town, Yongkang City, Jinhua City, Zhejiang Province, 321307, China
