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Buyer information protection

Confidentiality Policy

How BG Drinkware handles non-public product, artwork, pricing and supply-chain information shared for a B2B drinkware project.

  • Effective September 8, 2026
  • Last updated September 8, 2026
  • A signed NDA controls where its terms differ
Confidential handling of buyer designs and project files
Buyer drawings, specifications, artwork and commercial records are treated as confidential project materials.

Business confidentiality and personal data serve different purposes

This page covers confidential B2B project information. Personal data collected through forms, email and website use is addressed in our Privacy Policy.

Personal dataRead the Privacy Policy Contract optionRequest an NDA

Purpose and scope

Project information is used to evaluate and perform the project for which it was shared.

This Confidentiality Policy applies to information received through our website, email, meetings, sampling, product development and commercial discussions. If a signed NDA, quotation, purchase order or other accepted contract contains different confidentiality terms, that document controls.

01 · PROTECTED INFORMATION

What we treat as confidential

Protection follows the nature and context of the information, not only whether every file carries a confidentiality label.

  • Product and engineeringConcepts, drawings, CAD files, dimensions, specifications, bills of materials and unreleased product details.
  • Brand and packagingLogos, artwork, colour standards, packaging layouts, campaign assets and launch materials.
  • Commercial informationTarget pricing, quotations, forecasts, order quantities, launch dates, market plans and negotiation records.
  • Quality and supply chainSample feedback, inspection criteria, test reports, defect analysis, corrective actions and non-public partner information.

A confidentiality label makes the intended treatment clear. We also protect unlabelled information when its nature and project context show that it is not public.

02 · PERMITTED USE

Limited to the requested project

Information is used only to the extent reasonably needed for evaluation, quotation, development, production, delivery and order support.

  • Assess manufacturability, materials, costs, lead times, testing and stated market requirements.
  • Prepare quotations, prototypes, samples, tooling, production instructions and packaging.
  • Carry out inspection, shipping, documentation and an authorised after-sales investigation.
  • Meet legal, regulatory, audit or contractual duties connected with the project.

We do not knowingly use a buyer’s confidential design to manufacture or market a product for another customer without written permission.

03 · CONTROLLED ACCESS

Access follows a need-to-know principle

Confidential files may need to move beyond one salesperson for a quotation or order to be completed.

Access may be provided only when a recipient’s work requires the information. Recipient categories may include:

  • BG Drinkware personnel and approved factories working on the project.
  • Component, decoration and packaging suppliers preparing approved order elements.
  • Laboratories, inspection providers and professional advisers supporting verification or contractual work.
  • IT, document and logistics providers supporting project files or delivery.

Recipients are expected to protect the information through contractual duties, professional obligations or internal controls appropriate to their role. Access should remain limited to the project purpose and the information reasonably needed for that role.

Before sending sensitive drawings or unreleased designs, ask us to confirm the project channel. Complete a signed NDA first when the project requires one.

04 · INFORMATION LIFECYCLE

From receipt to retention or deletion

No electronic or physical system can promise absolute security. We use controls intended to reduce unnecessary access, use and disclosure.

ReceiveIdentify the project

Connect files with the buyer, quotation or order context.

UseLimit the purpose

Share only what is reasonably needed to perform the work.

RetainKeep necessary records

Support orders, quality review, legal duties and agreed follow-up.

CloseReturn or delete

Assess requests against contracts, law and technical limitations.

We retain information only while there is a project, record or legal need. Relevant factors include the project stage, accepted order documents, quality records, repeat-order needs and potential disputes.

A buyer may request return or deletion of its confidential files. We assess each request against legal duties, records we must keep, and limits in backup or archive systems.

If we identify unauthorised access that materially affects project information, we will assess the circumstances. We will communicate with the affected buyer when the applicable contract or law requires it.

05 · LEGAL BOUNDARIES

Ownership, exclusions and required disclosure

Confidential treatment does not transfer intellectual property or prevent disclosure that the law requires.

Ownership

Each party keeps the intellectual property and materials it owned before the project. Disclosure grants no licence except the limited permission needed to evaluate or perform the project.

Project-created rights

Project outputs may include tooling, samples, drawings and artwork. Their ownership is determined by the accepted quotation, purchase order, NDA or other contract.

Required disclosure

If law, a court or a competent authority requires disclosure, we may provide the portion reasonably required. Where legally permitted and practicable, we will notify the affected buyer first.

Publicity

We will not knowingly publish a buyer’s confidential design, brand asset or project identity for marketing without written permission.

Information is not confidential when we can reasonably demonstrate one of the following:

  • It became publicly available without a breach of duty.
  • We already knew it lawfully without a confidentiality restriction.
  • We received it lawfully from a third party without a confidentiality restriction.
  • We developed it independently without using the buyer’s confidential information.
  • The buyer approved its release in writing.

An accepted NDA or contract may state a specific protection period. If it does not, confidential treatment continues while the information remains non-public and would reasonably be understood as confidential. The exclusions above and applicable law still apply.

06 · NDA AND PROJECT CHANNEL

Request an NDA before sharing sensitive files

For unreleased designs, proprietary mechanisms, tooling data or other sensitive information, ask for a signed NDA first. Confirm the submission channel before sending the complete file set.

Email an NDA request Call +86 151 5891 9004
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